iStudio Guarantee Buy-Back Program

iPhone 7 Guaranteed Buy-Back 

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iStudio Guarantee Buy-Back Scheme Terms and Condition

 

  1. Guarantee Buy-Back Scheme refers to the programme by iStudio Singapore, which provides assurance of device value purchased from selected iStudio Outlet within a 12-month period after the original purchase date on the original invoice.
  2. Words used herein in the singular, where the context so permits, shall be deemed to include the plural and vice versa. The definitions of words in the singular herein shall apply to such words when used in the plural where the context so permits and vice versa.
  3. Devices refers to iPhone, MacBook Air (MMGF2ZP/A, MMGG2ZP/A), MacBook Pro Retina (MF839ZP/A, MJLQ2ZP/A) and/or any other product category or product included in the Guarantee Buy-Back Scheme which may change from time to time.
  4. Only devices purchased at iStudio Singapore are covered under the Guarantee Buy-Back Scheme.
  5. Devices model and serial number must be an exact match to the original purchase model and serial number reflected in iStudio records.
  6. iStudio will not be liable for incorrect entry in the Guarantee Buy-Back online registration form that may exclude a device.
  7. Devices must be a Fully Functional Unit with the original accessories and box.
  8. Fully Functional Unit refers to but is not limited to:
    1. iPhone and any other relevant device.

i.The device must not have been tampered with, modified or otherwise changed.

ii.The device and the device’s screen must be in good aesthetic condition.

iii.The device screen must not be scratched, cracked, broken or otherwise damaged.

iv.The image displayed on the screen must be sharp and clear and the words displaced on the LCD screen must not be segmented

v.The device screen must be free from display fault, including but not limited to lines on LCD and decolorization of LCD.

vi.The device screen must be intact and not damaged, scratched or cracked.

vii.The device must have no sign of physical damages such as but not limited to dents, cracks, corrosion or otherwise (wherever applicable)

viii.The device’s original batteries must hold more than 80% of designed charge capacity (wherever applicable)

ix.The device must be in good working condition and be able to power-on.

x.The device must be able to operate in at an acceptable standard.

xi.There must be completeness and functionality of the devices with charger, battery, original accessories such as but not limited to data cables, keyboards, and MMC cards (wherever applicable).

  1. MacBook Air, MacBook Pro, and any other relevant device.
    1. The device must not have been tampered with, modified or otherwise changed.
    2. The device and the device’s screen must be in good aesthetic condition.
    3. The device screen must not be scratched, cracked, broken or otherwise damaged.
    4. The image displayed on the screen must be sharp and clear and the words displaced on the LCD screen must not be segmented.
    5. The device screen must be free from display fault, including but not limited to lines on LCD and decolorization of LCD.
    6. The device screen must be intact and not damaged, scratched or cracked.
    7. The device must have no sign of physical Completeness and functionality of Laptop / AIO with Battery / Charger / External Optical Drive / Keyboard / Mouse / VGA Convertor Cables / Power Cables / USB to Ethernet Cables and any other Accessories, Equipment or otherwise.
    8. The device must be have sign of physical damages such as but not limited to dents, cracks, corrosion, loose hinges or otherwise (wherever applicable).
    9. The device’s batteries must hold more than 80% of designed charge capacity (wherever applicable).
    10. The device must be in good working condition and be able to power-on.
    11. The device must be able to operate in at an acceptable standard.
    12. Completeness and functionality of the devices with charger, battery, original accessories such as but not limited to data cables, keyboards, and MMC cards (wherever applicable).

 

  1. Device/s must be the original unit purchased. Any repairs, replacement or otherwise by any authorized/unauthorized/third-party service provider or otherwise may exclude the device from the Guarantee Buy-Back Scheme.
  2. iStudio reserves the right, at its sole discretion, to determine if a device is eligible for the Guarantee Buy-Back Scheme.
  3. All personal accounts and/or ID must be signed out prior to the Guarantee Buy-Back Scheme
  4. Guarantee Buy-Back Value refers to the assured value of a device within a 12-month period from the original purchase date on the original invoice.
  5. Guarantee Buy-Back Rate refers to the percentage to which a Device value is determined within a 12-month period after the original purchase date on the original invoice.
  6.  Guarantee Buy-Back Rate is valid for 12-months after the original purchase date as indicated on the original invoice. (Example: purchase made on 15th January 2017 will be eligible under the Guarantee Buy-Back Scheme till 14th January 2018)
  7. The Guarantee Buy-Back Scheme redemption will not be application during the first 3 months after a new product launch.
  8. The Guarantee Buy-Back Rate and/or Value is subject to deduction and may change from time to time without prior notice.
  9. Guarantee Buy Back Rate, valid for 12-months after the original purchase date on the original invoice:
    1. iPhone – 45%
    2. MacBook Air, MacBook Pro – 35%
  10. The Guarantee Buy-Back Value is calculated as a percentage of the original purchased price of Device as indicated in the original invoice for a period of 12-months. (Example: original invoice purchase price of $1,000 with a Guarantee Buy-Back Rate of 40% will merit a Guarantee Buy-Back Value of  $1,000 x 40% = $400).
  11. The Guarantee Buy-Back Value is subject to deductible.
  12. Deductibles for iPhone and any other relevant device under the Guarantee Buy-Back Scheme:
    1. Without or faulty original headset - $15
    2. Without or faulty original synchronizing cable - $25
    3. Without or faulty original charger - $ 35
    4. Without or faulty original box (including plastic wraps, internal casing and other internal fixtures of the box) - $25
    5. With scratches/marks/peeled paint/finishing around the bezel and/or back - 10% to 15% off the Guarantee Buy Back Rate (depending on severity)
    6. Any other damage deductibles will be at the sole discretion of iStudio

 

  1. Deductible for MacBook, MacBook Air, MacBook Pro, iMac and any other relevant device under the Guarantee Buy-Back Scheme:
    1. Without or faulty original adaptor - $100
    2. Without or faulty original keyboard - $100
    3. Without or faulty original trackpad/mouse - $100
    4. Without box (including plastic wraps, internal casing and other internal fixtures of the box) - $50
    5. With scratches/marks/peeled pain on the exterior - 10% to 15% off the Guarantee Buy-Back Rate (depending on severity)
    6. Any other damage deductibles will be at the sole discretion of iStudio

 

  1. iStudio reserves the right to exclude severely damaged units from the Guarantee Buy Back Scheme.
  2. Deductibles are subject to change without prior notice.
  3. Guarantee Buy-Back Value will only be issued in form of In-Store Credit and must be utilized in the same transaction as the issuance of the Guarantee Buy-Back In-Store Credit, within the same store. Customer will be required to top-up the difference in cash payment only.
  4. Guarantee Buy-Back In-Store Credit can only be utilized for the same product category as the original purchase (Example: In-Store Credit issued under the Guarantee Buy-Back Scheme for an iPhone can only be utilized to purchase another iPhone).
  5. iStudio reserves the right, at its sole discretion to limit the use of Guarantee Buy-Back In-Store Credit to on-going packages, bundles, promotion, discount or otherwise within or outside the designated product category, which may change from time to time without prior notice.
  6. Guarantee Buy-Back In-Store Credits are not transferable and will expire after the transaction in which the Guarantee Buy-Back In-Store Credits were issued concludes.
  7. Guarantee Buy-Back In-Store Credit has no cash value.
  8. Unutilized Guarantee Buy-Back In-Store Credits will not be refunded.
  9. In the event of any disputes, controversies or differences arising out of or in connection with the Guarantee Buy-Back Scheme, including any question regarding its existence, validity, value or termination of the devices, Guarantee Buy-Back In-Store Credit, iStudio’s decision will be final.
  10. iStudio reserves the right, at its sole discretion to disqualify any device from the Guarantee Buy-Back Scheme and is not required to disclose why.
  11. iStudio reserves the right, at its sole discretion to discontinue the Guarantee buy back scheme without prior notice.
  12. No person who is not a party to this Agreement has any right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore to enforce any term in the Guarantee Buy Back Scheme.
  13. Terms and Condition subject to change without prior notice.
  14. iStudio Guarantee Buy-Back Scheme Terms and Condition, updated on the 6th day of April 2017.