AppleCare+ - Protection for your iPhone

Every iPhone purchased from iStudio comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date1 and adds up to two incidents of accidental damage coverage, each subject to a service fee of S$42 for screen damage or S$148 for any other damage.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.

 

One stop for technical support

Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options available.

  • Direct access to Apple experts via chat or phone3
  • 24/7 priority access through getsupport.apple.com
  • Same-day service in most major metropolitan areas worldwide4
  • Express Replacement Service4
  • Carry-in repairs: Take your iPhone to an Apple Store or other Apple Authorised Service Provider4

Hardware coverage
 

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Coverage includes the following:

  • Your iPhone
     
  • Battery1
     
  • Included earphones and accessories
     
  • Coverage for up to two incidents of accidental damage,2each subject to a service fee of S$42 for screen damage or S$148 for any other damage

 

Software support
 

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

  • Using iOS and iCloud
     
  • Connecting to wireless networks
     
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail and Calendar

  1. Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship, or for batteries that retain less than 80 per cent of their original capacity. See terms at www.apple.com/sg/legal/sales-support/applecare/applecareplus for full details.
  2. AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee of S$42 for a screen replacement or S$148 for any other damage.
  3. Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
  4. Express Replacement Service is not available under the screen replacement service fee. Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to AppleCare+ Terms and Conditions. See AppleCare+ Terms and Conditions for complete product details.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase iPhone. 

In Singapore, coverage for accidental damage from handling is provided to you pursuant to a group insurance policy that Apple South Asia Pte Ltd has purchased from AIG Asia Pacific Insurance Pte Ltd. See the terms at www.apple.com/sg/legal/sales-support/applecare/applecareplus for full details.