AppleCare+ - Protection for your iPad / iPad mini
Every iPad purchased from iStudio comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad and Apple Pencil coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of S$68 for iPad and S$42 for Apple Pencil.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.
One stop for technical support.
Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
- Direct access to Apple experts via chat or phone
- 24/7 priority access through getsupport.apple.com
- Carry-in repair3: Take your iPad to an Apple Store or an Apple Authorised Service Provider
- Express Replacement Service
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.
Service coverage includes the following:
- Your iPad
- Apple Pencil
- Included USB cable and power adapter
- Up to two incidents of accidental damage from handling, each subject to a service fee of S$68 for iPad and S$42 for Apple Pencil
Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using iPadOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps
- Service coverage is available only for iPad, its original included accessories and one compatible Apple Pencil used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 per cent of their original capacity and (iii) up to two incidents of accidental damage from handling of your iPad and Apple Pencil, with each incident being subject to a service fee of S$68 for iPad and S$42 for Apple Pencil. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
- Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
- Availability of each option depends on the country in which it is requested and the location of the Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.
- AirPort must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. In Singapore, coverage for accidental damage from handling is provided to you pursuant to a group insurance policy that Apple South Asia Pte Ltd has purchased from AIG Asia Pacific Insurance Pte Ltd. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms.