Shipping & Delivery
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Please note that this does not mean that your order has been accepted. For more info, please read Site Terms of Use.
Another email will be sent to you when we are processing your order, as well as when your product is ready for collection or has been shipped out accordingly.
Free Local Delivery
All orders via www.istudiosg.com comes with the option for Free local delivery.
Orders made between Monday – Friday (excluding public holidays) before 11am will be dispatched and collected by our courier within the day and scheduled to be delivered to you the next day, depending on availability of delivery slots. All orders that have opted for Free local delivery will take between 1-5 working days from date of processing to reach you (excluding Sundays, Public Holidays and Festive Periods such as Lunar New Year / Christmas).
Orders made between Friday, 11am – Sunday will only be dispatched and collected by the courier on Monday or the next working day should Monday fall on a Public Holiday and/or Festive Period.
Delivery is not available for locations such as Jurong Island, Military Camps / Bases, Singapore Changi Airport, Tuas, Fishery Ports, Sentosa Island and etc. Delivery is also not available outside of Singapore or to PO boxes.
Please note that National Updates to the Phase 2 safety measures may affect the estimated delivery time.