How Do You Trade-In (Walk-In)?
Step 1: Ensure that you back-up your current device.
Step 2: Visit any iStudio stores
to have your device assessed by our iStudio Experts.
Step 3: The value of your old device is shown at the end of the
assessment.
Step 4A (For iPhones):
I. You are required to sign out of your iCloud/Find my iPhone, please click here
II. To do a factory reset, please click here
Step 4B (For Android Phones):
I. You are required to log out of your Google Account, click here for more information.
II.
To do a factory reset,
1. Samsung:- Please click here
2. Oppo:- Please click here
3. HuaWei:- Please click here
4. XiaoMi:- Please click here
5. OnePlus:- Please click here
6. Vivo:- Please click here
7. RealMe:- Please click here
Please contact us at feedback@istudiosg.com if you have other enquiries. Trade-in program is provided by
"Carousell".
How Do You Trade-In (InstantSell)?
Step 1: Download Carousell App on your device
Step 2: On your Carousell App tap on sell
Step 3: Follow the on screen instructions and fill in the details of the
device
Step 4: After keying in the details of your device, you will be shown the
highest value.
Step 5: You can choose to either trade-in or cash out your old device
a)
Trade-in: You are required to fill in your Name and Email
b)
Cash out: You are required to fill in your Name, Email and PayNow
Number
Step 6: You will then receive an email to bring your old device to any of our iStudio stores, to get it assessed by our iStudio Experts
FAQ
What do I need to bring along?
You are required to just bring your device along, you do not need
to bring along charger/cable. Box is optional
What if I do not like the value after assessment?
You can choose to not accept the trade-in value, but the value
shown is final
Can multiple devices be traded in during the same
transaction?
You are unable to trade-in multiple device during the same
transaction
What if my device is not listed in the table above?
You can head down to our stores to get your device assessed by our iStudio Experts to check if it is accepted.
Do I get to keep the memory card from the trade-in devices?
We recommend that you remove and keep all your memory cards before you trade-in a device
Would I be able to get back my old device back after the
trade-in?
You would not be able to get back your old device back, all
trade-ins are final. We recommend to back up all your important
content such as (contact, photos, videos, etc) before you trade-in
your device.
Can I trade-in my phone if it does not work?
We would not be able to assess your device if we are unable to
power on your device.
Terms and Conditions
·
Customer affirms that s/he is at least legally 18 years of age.
"Customer" means the undersigned that is the owner of the Product
or has been authorised by the owner of the Product to make
decisions on the Product.
· The Trade-in programme is provided to iStudio customers by
Laku6 as a third party company. Apple is not a party in the
transaction.
· Laku6 and iStudio reserve the right to refuse, cancel, or limit
the programme for any reason and may change these terms and
conditions at any time without prior notice.
· The Programme is provided for lawful purposes only, to the
extent permitted by law, Customer agrees to indemnify iStudio,
Laku6, its affiliate and any of its directors, officers,
employees, affiliates, subsidiaries or agents from and against
claims brought against any of them arising from Customer's
breach of terms and conditions of the Programme.
· iStudio trade-in programme is only available at all iStudio
stores (excluding Airport Terminal Stores)
· Total trade-in value is not transferable.
· iStudio reserves the right to refuse any customer's eligibility
at any time in its discretion in the even of such customer's
breach or suspected breach of any of the terms and conditions
herein without prior notification or any liability to such
customer whatsoever.
· iStudio reserves the right to vary any term or condition.
iStudio will, where it is practicable to do so, give customers
advance notice (which may be through written notice, electronic
mail letters, iStudio website, or such other forms as iStudio
deems appropriate) of such changes.
· This iStudio Trade-in programme is limited to one (1) device
per eligible trade-in.
Check the stocks availability, order on the way and simply pick-up when you reach.
Have your order delivered to your doorstep at no additional charge with no min. spend.
Select your preferred collection point and have your order moved to that store for you convenience.